Please see below a guide to placing an order through the website to buy quilting and patchwork fabric. If you are experiencing any problems please contact us by email to firstname.lastname@example.org or by telephone on 01986 896147 between 10am and 4pm Monday – Saturday.
Placing a fabric order on-line
1) Select the fabric or item required.
2) If Fabric then Select desired length of fabric from the drop-down box.
3) Enter the desired quantity, the default is 1.
4) Click on the ’Add to Cart’ button.
5) A message confirming that your selected product has been Added to your cart will be displayed. ‘Updating’ will appear and then be replaced by confirmation of the item that you have added to your Cart. You can choose at this point to click ‘View Cart’ and you will be taken to your Cart or you can continue shopping.
6) When you click on View Cart, either from the main message displayed when you add an item, or at anytime by clicking on the shopping trolley icon at the top of each page, you will be shown all the items added to your cart.Y ou have an opportunity here to remove or change the items in your cart before proceeding to the Checkout. You can also calculate the shipping costs at this stage by clicking on ‘Calculate Shipping’ and then selecting the Country you wish us to deliver to and then click ‘Update Totals’ and the Shipping Costs will be shown. No need to enter the County or Postcode as the Shipping is based just on Country.
7) Once on the Checkout page enter your name, billing address, email address and shipping address. To save entering the details twice if the shipping and billing address are the same simply enter your billing address and then tick the ‘Ship to billing address’ option.
8) Once you have entered all your details click on the ‘Place order’ button, you will then be taken to a secure PayPal page where you can make payment either using an existing Paypal account or by simply entering debit or credit card details if you do not have a Paypal account.
9) Once payment is complete you will return to a confirmation page and a confirmation email of your order will be sent to you at the email address you supplied on the checkout page. Paypal will also send you a separate confirmation email.
10) When your order has been dispatched we will also send you a confirmation email.